My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
- I have an issue with how I paid for the vehicle or how much I paid for the vehicle.
- I have a financing issue.
- The dealer gave innacurate information to the lender.
- Yes, the dealer reviewed and explained the documents before I signed.
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I was not willing and capable of signing a valid contract
BC law says the VSA does not have the authority to help in contract disputes. For example, the VSA cannot help where you were willing and capable to sign a contract. Willing and capable means:
- You had the chance to review and understand the contract
- You signed the contract voluntarily
All adults are assumed willing and capable of signing a valid contract. This may not be the case in some special situations. These situations include:
- You didn’t understand the contract because of a mental health issue.
- You signed the contract under duress. Duress means acting under threat or pressure.
If you have a special situation, please contact the VSA.