My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
- I have an issue with my warranty problem or insurance policy sold by the dealer.
- I have other issues with a warranty or insurance product.
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Help with warranty or an insurance product
The VSA helps with some types of warranties sold by a dealer along with a vehicle. Examples include vehicle warranty and mechanical breakdown policies.
Dealers may also be able to sell insurance policies if they have an insurance license. Examples include GAP insurance, life insurance, and loss of use insurance.
For more information about making a complaint about insurance issues see:
- The Insurance Council of BC: investigates complaints about those selling the policies.
- BC Financial Services Authority: investigates complaints about the companies providing the coverage.