My Self-Help-Email Your Summary
Thank you for using the VSA's My Self-Help.
Your Issue:
I have an issue with the vehicle that I purchased or leased from a dealer.
You Selected:
Option 3 - I want to file a formal complaint with the VSA.
If you are unable to resolve your issue with the option you selected, you can see other options for this issue in the Summary.
Email your summary
We recommend you keep a copy of Summary in your records until your issue is resolved.
Your downloaded Summary results will include:
- Information you provided
- Information we provided
- You options to deal with the issue
File a formal complaint to the VSA
Making a formal complaint to the VSA may be a good opportunity for resolving certain issues. You will need to file a Complaint Form. The VSA will review your form and will inform you of next steps. There are issues with which the VSA cannot help.