A program that helps buyers resolve disputes with most manufacturers. The program helps with disputes about new vehicle defects or warranties through mediation. New vehicle means no more than four years old. A ruling in favor of a buyer may mean repairs, money, replacement, or buy-back by the manufacturer. No fee is charged for the program.
CAMVAP (Canadian Motor Vehicle Arbitration Plan):
Canadian Import:
A vehicle previously registered in another province.
CARFAX:
A source for vehicle history reports. The reports are done by VIN (Vehicle Identification Number) for a fee.
Consignment Sales:
where the buyer leaves their vehicle with a dealer to sell. The dealer acts as the buyer’s agent in the sale. BC law requires a dealer get approval to do consignment sales.
Consumer Transaction:
where an individual buyer purchases a vehicle from a dealer for personal, family or household use.
Cooling-off Period:
One clear day after entering a lease. During this time, you may cancel the lease without penalty or fee. Before entering a lease, BC law requires a dealer:
notify a buyer in writing about the cooling-off period
keep the vehicle during the cooling-off period
only allow the buyer to leave with the vehicle if the buyer waives the right to a cooling-off period
BC law says there is no cooling-off period for the purchase or financing of a vehicle. Dealers may have a return or exchange policy for purchases.
Curber:
A private seller in the business of selling vehicles without a license. A person who sells their own car is a private seller. This person is not a curber because selling cars is not their business. Unlike licensed dealers, many curbers do not disclose the history of the vehicle. For example, curbers may hide prior accident damage and out of province registration.
